- Many artificial jewellery sellers publish no written guarantee, so read the terms.
- Three tests: specific coverage, specific timeframe, simple claim.
- Our guarantee: colour fading within 6 months, claimed by photo, replacement within 48 hours.
- Exclusions: physical damage, loss or theft, and chemical, perfume or chlorine damage.
- Buyback is a separate, declining partial refund: 50%, 35%, ₹100 minimum.
You buy a pair of earrings for ₹500. Two months later the colour has faded, and the reply from the seller is either silence or “this is not returnable”. A guarantee exists to prevent exactly that moment.
Does artificial jewellery in India come with a guarantee?
Many artificial and fashion jewellery sellers publish no written guarantee, and the ones that do vary widely in what they cover. A guarantee is only as useful as its terms, so read what it covers, for how long, and what you must do to claim. Tanishka Jewels’ terms are on our guarantee page.
What does a real jewellery guarantee look like?
A real guarantee passes three tests: it names what it covers, it has a specific timeframe and it is simple to claim. Key takeaway: if you cannot summarise the guarantee in one sentence, it is probably a slogan.
| Test | A real guarantee | A slogan |
|---|---|---|
| Coverage | Colour fading, tarnish or defects, stated in writing | “Quality guaranteed” |
| Timeframe | “6 months from purchase” | “Reasonable life of the product” |
| Claim process | A photo and a message | Forms, weeks of waiting, self-shipping to a distant office |
How does the Tanishka Jewels 6-month colour guarantee work?
If the gold colour fades within 6 months, you WhatsApp a photo and a free replacement is dispatched within 48 hours, with no return shipping, form or store visit. We can offer this because our pieces use multi-layer micro gold plating, 2–3 microns thick, over a nickel-free copper-alloy base. They are imitation jewellery, not real gold.
- Step 1: WhatsApp a clear photo of the piece and your order details to +91 81428 45928.
- Step 2: our team reviews it and confirms the replacement, typically the same day.
- Step 3: the replacement is dispatched within 48 hours, in the same design if available or an equivalent design of the same value.
The guarantee does not cover physical damage (bending, breaking, cutting), loss or theft, or damage from chemicals, perfume or chlorine, which is why care matters.
What happens after the 6 months are over?
The colour guarantee ends at 6 months, and we do not claim it lasts longer. From month 7 to month 12 you can exchange a piece for a new design, as set out in our refund and returns policy, and the buyback continues, paying 35% at 6–12 months and a ₹100 minimum after that. Within 7 days of delivery you can also return an unused piece in its original packaging.
Why are guarantees rare in this market?
Offering one means being ready to replace pieces, so it depends on the plating and base metal. Very thin plating wears quickly, and a base that corrodes lifts plating from underneath, as we explain in our guide to how long gold plating lasts. Many sellers also source from traders without tight plating specifications. A written guarantee is therefore a signal of confidence, though it is not proof of quality on its own.
What does a buyback add to a guarantee?
A guarantee fixes a faded piece; a buyback applies when you simply want something new. Tanishka Jewels’ buyback policy pays 50% within 6 months, 35% at 6–12 months and a minimum of ₹100 after that, as cash/UPI or store credit. It is a partial refund that declines over time, not appreciation, and it is separate from the guarantee.
How do I verify any brand’s guarantee before buying?
- Step 1: ask what exactly the guarantee covers, in writing.
- Step 2: ask whether you must ship the piece at your own cost.
- Step 3: ask for the base metal and plating thickness.
- Step 4: ask whether Cash on Delivery applies to your pincode.
- Step 5: test whether anyone answers on WhatsApp before you buy.
We compare how several brands answer these questions, using their own published pages, in our brand guide and in Palmonas vs Tanishka Jewels. Browse necklaces, earrings or bangles once you are ready.
Frequently asked questions
A guarantee is a promise you can check. Ask for the terms in writing before you pay, from any brand.
See our terms in practice
Message us on WhatsApp with any question about the guarantee before you order. Cash on Delivery across India.
Deepa founded Tanishka Jewels to bring the look of fine gold to the modern woman: jewellery designed with a fashion-first eye, finished by hand and made to be worn, loved and remembered. Connect on LinkedIn →
