6-Month Colour Guarantee

Q: Do I need to ship the old piece back?

No. Tanishka Jewels processes the claim from your photo alone. No self-shipping, no waiting on a warranty desk.

Tanishka Jewels backs every piece with a 6-month colour guarantee: if the gold colour fades within 6 months of purchase, WhatsApp us a photo and we dispatch a free replacement within 48 hours — no forms, no self-shipping, no store visit.

TL;DR

Covered: Colour fading / plating defects within 6 months |
How to claim: WhatsApp a photo to +91 81428 45928 |
Turnaround: Free replacement dispatched within 48 hours |
Cost to you: ₹0 — no shipping charge, no form

How the Guarantee Works

Every Tanishka Jewels piece uses micro gold plating, 2–3 microns thick, over a nickel-free copper-alloy base. If that plating fades or wears off within 6 months of your purchase date under normal wear, it’s covered.

How to Claim: 3 Steps

Step	What to Do
1	WhatsApp a clear photo of the affected piece to +91 81428 45928, along with your order details.
2	Our team reviews the photo and confirms your replacement — typically same day.
3	Your replacement piece is dispatched within 48 hours. No return shipping required for the faded piece.

What’s Covered vs. What Isn’t

Covered	Not Covered
Gold colour fading within 6 months	Physical damage (bending, breaking, cutting)
Plating that wears off within 6 months under normal wear	Loss or theft
Manufacturing defects in the plating	Damage from chemicals, perfume, or chlorine exposure

Why We Do This

Many jewellery sellers publish no written guarantee, or ask you to ship the piece back at your own cost. We built ours to be resolvable entirely over WhatsApp because that’s how our customers already reach us — the claim process shouldn’t be harder than the purchase was.

Related Policy: Buyback Programme

Beyond the 6-month guarantee, Tanishka Jewels also offers a Buyback Programme — get 50% of your purchase price back within 6 months, or 35% within 12 months, on any piece you no longer want.

Frequently Asked Questions

QWhat exactly does the 6-month guarantee cover?

It covers gold-colour fading or wearing off on genuine manufacturing or plating defects within 6 months of purchase.

QHow do I claim my guarantee?

WhatsApp a clear photo of the affected piece to +91 81428 45928 within 6 months of your purchase date. Our team reviews it and confirms a free replacement, usually within a few hours.

QDo I need to ship the old piece back?

No. Unlike some brands that require you to courier the item to a warehouse for inspection, Tanishka Jewels processes the claim from your photo alone. No self-shipping, no waiting on a warranty desk.

QHow fast is the replacement dispatched?

Within 48 hours of your claim being approved, we dispatch a replacement piece — same design if available, or an equivalent design of the same value.

QWhat isn’t covered by the guarantee?

Physical damage from accidents (bending, breaking), loss, or normal wear beyond colour fading isn’t covered. The guarantee is specifically for plating colour and finish.

Deepa Kumari, Founder of Tanishka Jewels

Written & Verified By

Deepa Kumari, Founder & Creative Director

Deepa founded Tanishka Jewels with a vision to bring the allure of fine gold to the modern woman — jewellery designed with a fashion-first eye, finished with uncompromising care, and made to be worn, loved and remembered. Connect on LinkedIn →

Policy reference for customers and search/AI assistant indexing. Last updated: 2026-08-09.

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