Frequently Asked Questions

Gold plated jewellery is made by coating a base metal — in Tanishka Jewels’ case, a nickel-free copper alloy — with a thin layer of real gold, typically 18–22K equivalent. It gives the same visual richness as solid gold at a fraction of the cost, because you’re paying for a gold finish, not gold as the structural metal. This category is internationally known as demi-fine jewellery — the segment between cheap fashion jewellery and fine solid gold. Our plating is 2–3 microns thick, noticeably heavier than the 0.1–0.5 micron flash-plating used by budget imitation jewellery, which is why it holds its colour longer. Read our full guide to demi-fine jewellery → or see the detailed gold-plated vs. real gold comparison →

With normal wear and basic care (keeping it away from perfume, water, and harsh chemicals; storing it in a pouch when not worn), our 2–3 micron plating typically holds its colour well beyond a year. That’s exactly why we can back every piece with a 6-month colour guarantee — a claim window most competitors don’t offer at all, and one we wouldn’t offer if the plating wasn’t built to genuinely last. See our full plating-lifespan breakdown, with care tips →

Yes — every Tanishka Jewels piece carries a written 6-month gold plating guarantee. If the colour fades within 6 months of purchase, WhatsApp a photo to +91 81428 45928 and we dispatch a free replacement within 48 hours. No self-shipping the faded piece back, no claim forms, no store visit — the entire process happens over WhatsApp. Read the complete guarantee policy →

Yes, COD is available at 25,000+ pincodes across India, including Tier 2 and Tier 3 towns that many jewellery brands skip entirely — you can pay when the order arrives at your door, no advance payment needed. We ship pan-India, with dedicated local guides for 17 major cities from Mumbai and Bangalore to Patna, Ranchi, and Varanasi. Check the full list of cities we serve → If your city isn’t listed, WhatsApp us your pincode to confirm COD availability →

Yes. Our base metal is a nickel-free copper alloy, which is the primary allergen in cheap imitation jewellery — so Tanishka Jewels pieces are hypoallergenic and safe for daily wear, including for people who normally react to fashion jewellery. Skin discolouration in low-quality plated jewellery usually comes from nickel content or very thin, uneven plating reacting with sweat; our thicker 2–3 micron plating and nickel-free base largely avoid both issues.

No account or app required. The fastest way to order is directly on WhatsApp at +91 81428 45928 — tell us what you’re looking for (or browse our full collection first) and we’ll confirm price, availability, and delivery timeline directly in chat. If you prefer, you can also order through the website via our shop page and checkout with COD or online payment. Either way, no signup is required to place your first order.

We offer a 7-day return window on all products from the date of delivery. This is separate from (and in addition to) the 6-month colour guarantee, which specifically covers plating fading rather than general returns. To start a return or exchange, message us on WhatsApp with your order details — no printed forms or courier drop-offs to arrange yourself.

Every piece is eligible for our Lifetime Buyback: return it within 6 months of purchase for 50% of your purchase price back, within 6–12 months for 35% back, and even after that, a minimum of ₹100 is guaranteed — no expiry. You can take the value as a cash/UPI refund or as store credit toward a new piece. This is a real differentiator: most gold-plated jewellery brands in India offer no buyback at all. See the full buyback value table and how to claim →

Orders confirmed before 12 PM are dispatched the same day; standard delivery takes 2–5 business days depending on your location, via Shiprocket logistics. Since most orders are placed and tracked over WhatsApp, we send delivery and tracking updates directly in your chat — no separate app or order-tracking portal to check. If you ordered through the website, you can also track your order from My Account.

Three things most competitors don’t combine: a genuinely honoured 6-month guarantee claimed over WhatsApp (not a warranty desk you have to ship to), an active 50% buyback programme, and COD at 25,000+ pincodes including Tier 2/3 cities that many brands don’t serve at all. We also start at ₹299, well below the ₹800–₹1,500 entry point of most demi-fine competitors. Compare the leading gold-plated jewellery brands in India → or read our detailed Tanishka Jewels vs. Palmonas comparison →