1. Introduction

Tanishka Jewels (“we,” “us,” or “our”), a brand of Nextgen Venture, operates www.tanishkajewels.com (the “Website”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, make a purchase, or interact with us via Instagram/WhatsApp. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details (e.g., credit card information) when you place an order.

  • Technical Data: IP address, browser type, device information, and usage patterns (e.g., pages visited) via cookies and similar technologies.

  • Communications: Records of customer support interactions, feedback, or queries submitted via WhatsApp/Instagram.

3. How We Use Your Information

We use your information solely for legitimate business purposes:

  • Order Fulfillment: To process purchases, arrange shipping, and manage returns/exchanges.

  • Customer Support: To respond to inquiries and resolve issues.

  • Marketing: To send promotional updates (with your explicit consent). Opt out anytime via email or WhatsApp.

  • Improvements: To analyze website traffic and enhance user experience.

  • Security: To prevent fraud and comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share it with:

  • Service Providers: Trusted third parties (e.g., payment gateways like Razorpay, logistics partners like Delhivery) strictly for order fulfillment.

  • Legal Compliance: If required by law (e.g., court orders, tax authorities).

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Data Security

We implement robust measures to protect your data:

  • Encryption: Secure Socket Layer (SSL) for all data transmissions.

  • Access Controls: Restricted internal access to personal data.

  • Regular Audits: Security assessments to prevent breaches.

6. Your Rights

You have the right to:

  • Access/Correct: Review and update your information via your account dashboard.

  • Delete: Request erasure of your data (subject to legal retention requirements).

  • Opt Out: Unsubscribe from marketing communications using links in emails.

7. Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience (e.g., cart persistence).

  • Analyze traffic via Google Analytics (anonymized data only).
    Manage preferences through your browser settings.

8. Intellectual Property Protection

All content on this Website—including product designs, images, descriptions, catalogues, and website code—is the exclusive intellectual property of Nextgen Venture. Unauthorized use (e.g., reproduction, distribution, or commercial exploitation) is strictly prohibited and may result in legal action under Indian copyright and trademark laws.

9. Data Retention

We retain your information only as long as necessary:

  • Active Customers: Data stored for 3 years post-last transaction.

  • Inactive Accounts: Anonymized or deleted after 2 years of inactivity.

10. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect children’s data.

11. Policy Updates

We may update this policy periodically as required and will post the revised versions here. Continued use of our services constitutes acceptance of our policy by our customers.