How Our 6-Month Guarantee, Exchange & Lifetime Buyback Work — Real Cases
Why This Matters Before You Buy
We know that buying jewellery online — especially gold-plated jewellery — can feel risky.
At Tanishka Jewels, we remove that fear with:
6-Month Guarantee on gold plating
Exchange Offer from 6 months to 12 months (50% value adjustment)
Lifetime Buyback at 30% of the original price
These policies aren’t just fine print — they work. And to prove it, here’s exactly how they’ve helped real customers.
Our Policies, Simply Explained
1. 6-Month Guarantee
If your jewellery loses shine or plating within 6 months of delivery, we replate or replace it free of cost.
✅ Customer pays only the courier charge.
2. 6–12 Month Exchange
Between 6 and 12 months of purchase, you can return your jewellery and get 50% of the original price as credit toward any new purchase.
✅ Credit is valid for immediate use on our website.
3. Lifetime Buyback
Any time after 1 year, we buy back your jewellery at 30% of the original value.
✅ Amount is adjusted in your next purchase.
Real Cases: How Customers Benefited
Case Study 1: The Wedding Set That Stayed New
Customer: Priya S., Lucknow
Need: Bought a bridal choker set for her sister’s wedding.
What Happened: After 5 months, noticed minor fading due to heavy use in multiple functions.
Outcome: Activated the 6-month guarantee — we replated and returned the set within 10 days, free of cost.
Priya’s Words:
“It’s like having insurance for your jewellery! I wore the choker again for my cousin’s wedding, and it looked brand new.”
Case Study 2: Upgrading for a Festive Look
Customer: Shalini R., Patna
Need: Owned a Rani Haar purchased 8 months ago; wanted a new design for Diwali.
What Happened: Used the Exchange Policy — got ₹1,000 credit from her ₹2,000 original purchase.
Outcome: Picked a new long necklace design; only paid the price difference.
Shalini’s Words:
“I loved that I didn’t have to start from scratch — I could refresh my look without wasting my earlier spend.”
Case Study 3: Turning Old into New
Customer: Aarti M., Kolkata
Need: Owned a pair of gold-plated bangles for 3 years; wanted to try a layered pearl set.
What Happened: Chose the Lifetime Buyback — received 30% value credit.
Outcome: Bought a completely different style while keeping the budget low.
Aarti’s Words:
“The buyback gave me a reason to come back and shop again. It’s recycling for fashion!”
Frequently Asked Questions
Q: What if I lose my invoice?
We track all orders online; invoice is not mandatory for claims.
Q: How long does it take to process a claim?
Usually 7–10 business days after receiving your product.
Q: Do I have to keep the original packaging?
Not required, but it helps protect the product during shipping.
Q: Can I combine exchange credit and buyback in one order?
Yes, our team can assist you in combining benefits where applicable.
Buy with Confidence
✨ We don’t just sell jewellery; we stand by it.
View Our Guarantee & Buyback Policies →