Privacy Policy

Last updated: October 2026. This policy explains how Tanishka Jewels (“we”, “us”) collects, uses and protects your personal information when you visit tanishkajewels.com, contact us on WhatsApp or place an order.

Information we collect

• Order details: your name, phone number, delivery address, email (if provided) and the products you order.
• Account & login: your mobile number, used to send one-time passwords (OTP) for secure sign-in.
• Messages: conversations with us on WhatsApp, phone or the contact form.
• Website usage: pages visited, device and browser information, collected through cookies and analytics/advertising tools (such as Google Analytics and Meta Pixel).

How we use your information

• To confirm, ship and deliver your orders and to process returns, guarantee claims, exchanges and buyback.
• To reply to your questions and give styling help.
• To send order updates and, if you agree, offers and new arrivals. You can opt out at any time.
• To improve our website, understand which products customers like, and measure our advertising.
• To prevent fraud and meet legal and tax obligations.

Sharing your information

We never sell your personal data. We share only what is needed with trusted partners who help us run the business — for example courier and logistics partners (such as Shiprocket) to deliver your order, payment providers, messaging (WhatsApp) and analytics/advertising providers. These partners must protect your data.

Cookies

We use cookies to keep your cart, remember preferences and measure site performance. You can block or delete cookies in your browser settings; some features (like the cart) may then not work properly.

Data security & retention

We use reasonable technical and organisational measures to protect your data. We keep order records for as long as needed for delivery, guarantees, buyback and legal/tax requirements.

Your rights

You can ask us to access, correct or delete your personal information, or to stop marketing messages, by contacting us on WhatsApp +91 81428 45928. We will respond within a reasonable time as required under applicable Indian law, including the Digital Personal Data Protection Act, 2023.

Children

Our website is not intended for children under 18, and we do not knowingly collect their data.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact

Tanishka Jewels — WhatsApp / Phone: +91 81428 45928